INTRODUCTION TO MARKETING MODELS

by

Scott M. Smith

and

William R. Swinyard

Internet Text January 1999

May Not Reproduced without the Permission of the Authors

TABLE OF CONTENTS

Preface Preface
Chapter 1 The Use of Models in Marketing
Chapter 2 An Excel Spreadsheet Primer
Chapter 3 Advanced Commands: Graphics and Database
Functions for Finance, Logic, Statistics
Assignment1: Mathematical Functions
Chapter 4 Modeling Marketing Phenomenon
Chapter 5 Segmentation Concepts and Models

Cougar Visa: Developing a Means-End Chain

Chapter 6 Product Planning Models
Product Planning Technical Notes
AMF, Inc.: New Product Trial
MooSoda I: Trial-Repurchase
Air Jordan: Purchase - Repeat
Quite Write, Inc.: Product Portfollio Analysis
Chapter 7 Sales Management Models

SALTFLATS, INC., Sales Force Allocation Model

Chapter 8 Distribution and Production Models

RAW Manufacturing, EOQ Model
THE AZTEC COPY CENTER, EOQ Problem Set
Acme Filter Company, EOQ Problem Set
Chapter 9 Advertising Models

Rivergrove Out-Patient Clinic: Media Planning
Guthrie Gourmet Foods: Media Planning
MooSoda II: Advertising Budgeting
ADBUDG: Advertising and Budgeting Model

CHAPTER 9

ADVERTISING MODELS

Introduction

This chapter examines two advertising models, each of which addresses a critical area of advertising decision-making. The first is conceptually similar to a model developed by John D. C. Little, and his colleague Leonard Lodish; it is called MEDIAC (Media Evaluation using Dynamic and Interactive Applications of Computers). MEDIAC is a linear programming model which helps management overcome the ordinarily enormous task of developing an optimum media schedule. The second model is ADBUDG (an Advertising Budgeting model), a decision calculus model developed by Little that provides intriguing guidance toward setting appropriate advertising budgets.

Contributions like these to advertising decision making should be welcomed, since expenditures for advertising are staggering. Annual U.S. spending for advertising is well over 100 billion dollars. But despite such huge expenditures, the potential contributions of management and behavioral science are just beginning to be tapped. It is safe to say that in no other field of business do so few people with so little knowledge spend so much money.

Advertising is an area filled with ironies and contrasts. It has the troublesome habit of posing questions whose answers serve only to revise the question, or of requiring solutions before the problem has even been articulated. This is so despite the fact that it has been a focus of intense study for at least 50 years. In harmony with the approach of other chapters, in this chapter we will first review this context in which ADBUDG and MEDIAC must function and the challenges which they might be able to overcome. Then each model will be briefly discussed.

Advertising Objectives

Advertising is expected to stimulate sales, increase profits, or otherwise help attain company goals. While this is clear to everyone, no one yet knows just how advertising works to accomplish these things. Let us consider a simple proposition that advertising works directly on sales (or other company goal). That is,

Sales = f (advertising)

This relationship could be modified to include logarithmic functions or lagged time effects for advertising, or other sophistications, but the relationship would still be a fundamental one. We would all like to believe in that kind of simplicity. For example, suppose we were shown a relationship between advertising and sales like that in Figure 9-1. We might look at their close relationship and conclude that advertising is doing just what it is supposed to -- causing sales. Or we might suspiciously wonder if the advertising levels are being set (as they often are) as a percentage of sales. Or perhaps we'll suggest that a relationship this close would be found only with direct marketing, in which the sales can only come from the direct-mail advertising and sales.

 

In fact, the first explanation is the least likely one for the simple reason that many variables other than advertising affect sales. That is,

Sales = f(advertising, pricing, distribution, the product, and other controllable variables; and competition,
legislation, demand, the economy, and other uncontrollable variables)

This is a cumbersome set of concepts to model quantitatively, which have typically made the simpler assumption that advertising affects sales directly. But this has received a good deal of attention from behavioral scientists. Indeed, for more than 70 years advertisers have believed that the key effect of advertising is not on sales directly, but on factors that mediate or cause sales.

In the 1920s this idea was expressed as the "AIDA" model, which proposed that advertising first influenced an audience's Attention, then its Interest, then its Desire, and finally Action would follow. The AIDA model has been refined and modified in the intervening 60 years, including new forms of it which explain advertising effects when the audience is not involved with the product. But the fundamental premise of mediating effects is still accepted.

This modeling approach has been called a "hierarchy of effects"; each step is believed to be a necessary but insufficient condition for the succeeding step. Advertising was not perceived as having a direct influence on sales, but on factors that mediate sales.

It was natural for someone to suggest that advertisers should look directly to sales as a measure of advertising effectiveness. They should measure its effects on the mediating factors. This was tackled a 1961 report to the Association of National Advertisers, "Defining Advertising Goals for Measured Advertising Results" (DAGMAR). The DAGMAR report suggested a precise method for selecting and quantifying advertising goals. Most important, it proposed that advertisers should collect feedback measures to determine if their advertising met those goals.

This was not a well-received suggestion. DAGMAR was in conflict over sales-oriented measurement approaches, for it made a careful distinction between sales goals and advertising goals, but it lit a controversy in the advertising community that still smolders. Among the popular recommendations which have followed from it, however, has been the concept of the "advertising decision sequence," which provides a framework for the rest of this chapter.

The Advertising Decision Sequence

As the term "advertising decision sequence" suggests, well-informed advertising decisions will usually result from a sequence of activities. Although the sequence has many variants, a popular one is illustrated in Figure 9-2.

 

FIGURE 9-2

ADVERTISING DECISION SEQUENCE

 

 

Before any advertising money is spent, some important homework must be completed. And even after the advertising has been placed, the advertiser's work is not through. Let's look briefly at each step to consider the model-building efforts there.

Situation Analysis

The question to be answered during the situation analysis stage is, "What should we communicate?" This is a paramount data collection, assimilation, and correlation stage that has few of the boundaries desirable for model building. However, many firms are now using mainframe and personal computer database-management-systems to more efficiently serve the recurrent needs for data collected during the situation analysis stage.

In this step the parameters of the communication problem are examined, the problems faced by the advertiser are discovered, and likely approaches to solve them are identified. For example, suppose our client were "Instatune" -- a regional chain of quick car tune-up centers. Sales have been slipping recently and the client has asked for an advertising campaign to reverse the decline.

A preliminary situation analysis might reveal that the service departments of a number of automobile dealerships have added their own "fast tune-up" bays, bleeding off Instatune customers. The data suggest several possible solutions: increase the promotional budget, with no strategy change; temporarily reduce prices; add new services not now offered by the dealerships; or, a reposition the "product" offered by Instatune. We might conclude that the latter holds the most promise -- reposition the product offered by Instatune as an Engine Maintenance Agreement (EMA).

Setting Advertising Objectives.

While measurement of mediating factors might make more sense than measuring sales, there is plenty of evidence to suggest that advertising has a measurable impact on sales. A large body of research has used distributed lag models of advertising effect to show the short- and long-term effects of advertising on sales.

Advertising objectives most often are defined as sales objectives, but often also include others, such as audience awareness, beliefs and understanding, attitudes, purchase intentions, etc. These objectives are best set following research which establishes the "baseline" (pre-campaign) levels.

Traditionally, copy-testing services such as Starch, Gallup, Robinson, Burke Research, and others have focused on the power of an ad to generate awareness. In recent years, more attention has been given to the generation of beliefs, however.

For example, research for Instatune may lead to any or all of the following baselines and objectives whereby the objectives of an advertising campaign are clear, and its effectiveness can be clearly measured.

                                 Baselines     Objectives 
       Awareness of Instatune        53%            70%
         Belief that Instatune ...
            does excellent work      35             40    
	    does tuneups fast        38             40
            protects your engine     30             55 
            offers an EMA             0             20
            is reasonably priced     31             35
            has friendly service     38             40
         Preference for Instatune
            over competitors         22             30
         Purchase intentions for
            Instatune                14             20
         Revenues for Instatune      $5M            $6M

 

Message Strategy.

Message strategy is the most creative aspect of advertising. This is the creative execution, answering the questions, "What shall we say?" and "How shall we say it?" Decisions about the type of appeals (puffery or refutational, comparative or non-comparative, etc.) are made here, as well as actual copy content and format. Because of the qualitative nature of this area, quantitative modeling has contributed little. However, the impact of management science is felt in providing input to and in evaluating advertising's creative quality and impact.

In recent years a number of widely used behavioral approaches and analytical techniques have stimulated better creative strategy by providing new ways to look at customers and their reactions to products and advertising. Among them are muliti-attribute attitude modeling, multidimensional scaling, and conjoint analysis. A number of studies have used regression techniques to make recommendations about desirable ad characteristics.

Some noteworthy work by Irwin Gross has led to recommendations about the number of ads that should be created and pre-tested. Most budgets for creating and pre-testing alternative campaigns represent three to five percent of the total advertising budget. By means of a stochastic modeling approach, Gross concluded that this was far too small a sum; that the optimum budget here is about 15 percent of the total budget. This larger investment would fund development and pre-testing of alternative creative executions, from which an advertisement having greater impact could be selected.

Media Plan.

The quantitative and iterative nature of media planning makes it an attractive area for computer-assisted decisions. In developing the media plan we answer the question, "Where, when, and how often shall we say it?" The complexity of media scheduling can take on impossible proportions. For example, a decision to use spot television advertising in any 20 of the top 100 television shows provides 4.29 x 1022 different ways to schedule the advertising. Because of its complexity, selection of media is usually made on the simple basis of cost-per-thousand exposures.

Three main exposure criteria affecting the media decision are total exposures, frequency, and reach (or, coverage). Total exposures is simply the number of times the target segments see or hear an advertisement in a given time period. An adjustment to this that reflects the potential of the segment is "weighted total exposures." (For example, compared with those seen by the working class, Instatune advertisements seen by up-scale people may have greater impact because they have more money and inclination to use Instatune. "Frequency" refers to the average number of advertisements for the product that each target group member sees during a given period. And "reach" is defined as the total number of people exposed to at least one of the advertisements during a given time period.

The most comprehensive and detailed management science approach to analyzing media selection is micro-analytic simulation, in which audience members, or segments, are represented in probabilistic units, usually based on real-life response data. Media simulations can include factors of repeated exposure, forgetting, media type, cost discounts, duplication, and many other effects. A significant problem with this approach is that it does not develop an optimum media plan. It only evaluates submitted media schedules.

Linear programming approaches have been used in media scheduling, but most of these are constrained by some unrealistic assumptions. They typically assume that audience responses to advertising are linear, they assume that the number of media exposures is a continuous variable, they assume constant media costs (no quantity discounting), and they ignore time as a variable.

Optimization models, like MEDIAC, largely overcome these weaknesses. MEDIAC is unique in that the input data can be audience response functions. The input consists of media characteristics, market and segment characteristics, and market potential with any number of exposures up to a saturation level. Its output is a media schedule, including which media to use over time, the realized potential market response by segment. It has been frequently used by decision-makers, with reported improvements of 5-20 percent in starting schedules.

Final Budget Allocation

A preliminary budget must be established early in the advertising sequence to guide the choice of media and its scheduling. Revisions of both that budget and the media schedule will probably be made several times. That budget is finalized after all major strategy plans have been made - this is the final budget allocation step.

Ad budgeting is a critical area in which important modeling contributions have been made. Among them are competitive models under uncertainty, game theory models, decision theory models, stochastic models, and decision calculus models. Probably the most intuitive and easiest to parameterize are the decision calculus models, of which ADBUDG is the best known. ADBUDG uses a variety of readily available input data to provide, for each advertising budget, the brand market share, sales and profit contribution.

The impact of ad budget on advertising effects is influenced by floor and ceiling (saturation) effects. As advertising spending rises, its effects (e.g., audience awareness of the advertising) also rise to the point of diminishing returns and then until a ceiling or saturation point is reached. Spending more on advertising usually produces diminished audience effects and results in inefficiency.

Carryover effects also influence the impact of advertising spending. Consumers who have become new users because of advertising, or who have increased their usage because of it, will probably continue to do so after the advertising stops. Due to this carryover, reductions in ad spending will usually reduce audience response until a floor level of response is reached. At least in the short term, further reductions in spending will not reduce audience response below the floor level. A response function typical of this is shown in Figure 9-3.

Several budget-setting approaches are popular. The "marginal economic approach" views advertising spending as an investment, and focuses on optimizing its rate of return. Although elegant and seemingly simple, it is not a practical method since it requires audience-response data of impossible precision.

The "percentage of sales" approach leads advertisers to set sales budgets at a particular percentage of a previous period's (or of expected) sales. This is an easy and popular though illogical approach. It makes advertising a function of sales, ignores the possibility that advertising will have an effect on future sales, and discourages thinking about what the firm wants its advertising to do.

The "competitive parity" approach is similar to the percentage of sales approach except that the percentage chosen is the average industry outlay.

The "affordable" and "historical spending" approaches suggest that firms should set advertising budgets based on what they can afford, or on the basis of what they have traditionally spent. The effect in both cases is to relegate advertising to the insignificant; its budget is what is left after other "more important" expenditures have been made.

Finally, the "objective and task" method sets advertising budgets at a level sufficient to permit it to reach its objectives, as discussed in the preceding "advertising objectives" section. Advertising targeted at increasing sales by 30 percent will need a different budget than that targeted at increasing sales by 10 percent. The objective and task method is both an appealing and popular approach to setting advertising budgets.

Implementation and Evaluation

Finally, the planned advertising must be implemented. It is created in finished form and scheduled with the planned media. Then the effectiveness of the advertising is monitored through internal data or consumer research on the variables established in the objectives-setting stage.

While much of advertising is wholly qualitative, in the sections that follow, we will discuss two quantitative models: one for assisting in media planning, and one for aiding advertising budget planning.

 

MEDIAC

Structure of the Model

MEDIAC is a media optimization model for frequently purchased consumer products. It uses a number of variables to search for the media schedule that will maximize total market advertising exposure. It is designed to be a straightforward model to use, following a premise established by one of its developers (John D. C. Little) for "decision calculus" models.

MEDIAC relies on a "leaky bucket" model of how advertising works. With the level of water in a bucket representing the mental state (e.g., awareness of the advertising) of the segment toward the advertising, advertising struggles to fill it while audience forgetting continues to empty it. The concept of diminishing returns is introduced by a function that links the audience's mental state -- a mediating variable -- with purchasing decisions.

The input data for MEDIAC include

--the media alternatives and their characteristics (e.g., the name of the advertising vehicles together with their cost per insertion, exposure probabilities, audience seasonality, etc.),

--the market characteristics for each segment (name, size, sales potential per person, seasonality, etc.),

--the media budget, and

--other data (audience forgetting constants, the audience potential with several exposure levels, etc.).

The model divides the population into segments and characterizes each segment by its sales potential and media habits. It models exposure decay (forgetting) and determines the pattern of exposure in each segment by media coverage and duplication (reaching the same segment with multiple media). Its output is a media schedule which recommends which media to use and when, and realized potential market response (exposures) by segment.

The worksheet model we call MEDIAC is an extensive modification of the model developed by Little. It uses similar input variables but, unlike the original, is not an optimization model and does not use linear programming to determine a solution. The worksheet model operationalizes the value of a total campaign as a function of the maximum exposure response given insertion costs, the number of insertions, the exposure value of an individual advertisement, and the efficiency of the exposure (measured as the probability that the audience member is a member of the targeted market segment). This is expressed as,

where

MRF = marginal response function,

Eij = exposure value of one exposure in media vehicle j to a person in market segment i,

MRC = a fractional exponent indicating the marginal return constant,

Xjt = the number of insertions in media vehicle j during time period t, and

Kijt = HjGijNiSij, where

Hj = the probability of exposure to an ad in vehicle j, given that a person is in the audience for vehicle j,

Gij = the fraction of people in market segment i who are in the audience of vehicle j,

Ni = the number of people in market segment i, and

Sij = seasonal index of audience size for vehicle j (average = 1.00)

 

To restate, Kijt is the exposure efficiency, or the expected number of exposures produced in market segment i by one insertion in media vehicle j during time t. And Xjt is the number of insertions in media vehicle j during time period t.

The MEDIAC problem is, then, to maximize total sales for the period through the purchase of the proper number of media insertions Xjt, for all media vehicles j during time period t. The solution of the model is subject to constraints in exposure value, use of specific media, and advertising budget.

A limitation of MEDIAC, and of the current worksheet model, is that exposures are treated in the aggregate, which could hide the fact that one person in a segment could get five exposures and another (in the same segment) gets none. But this approach has the advantage of being more efficient and more adaptable to available sources of data. MEDIAC fits best when the objective of the advertising is to maintain loyalty by "reminding" the segment of the product, rather than when introducing a new product or a new use for an old product. Used appropriately, MEDIAC is an excellent model which will both select media options and schedule them over time. The current model, which is based on the optimization of a simple objective function, is provided for illustrative purposes and may be less than ideal in actual usage situations.

 

The MEDIAC Worksheet Model

The MEDIAC worksheet is divided into three sections.  We will look at each section in turn, examining it separately and in connection with the other sections, to provide an idea of how the three sections work together.

The highlighted sections of the worksheet indicate the areas where input is to be made by the user.  Inputs for the first section include the maximum budget to spend, and those variables that influence media exposure efficiency.  Media exposure efficiency is computed as the product of the four columns in the first section; this media efficiency shows the expected number of exposures produced in the market segment by one airing of the advertisement.

The second section of the worksheet reports the number of exposures purchased by the optimization model. Note that the number of exposures is not the same as the number of media inserts.  User inputs include the value of exposure to an individual consumer, the maximum sales response, the average sales per capita, the number of exposures purchased for each media vehicle option, and the media efficiency index computed in the first section of the worksheet. The simulation in the third section of the worksheet computes the optimal number of insertions.  When the optimal number of insertions, the value of exposures, and media efficiency are multiplied together, the result is the number of individual exposures that are recommended for purchase. 

The third section displays the model cost and the composite index that provides the evaluation components of the model.  Given user input for the maximum number of insertions, cost per insertion, and the marginal return constant, the model cost is computed as the product of the cost per insertion and the optimal number of insertions reported in the second section.  The composite index is analogous to a marginal return index, in that as each purchase of a media vehicle option is made, the composite index declines.  Because the return is greatest for the media vehicle option with the highest composite index, it is this media vehicle option that is chosen for the next purchase. 

 

Running the MEDIAC Worksheet

Load Excel with a backup of the worksheet on the hard drive. When the blank worksheet appears on your computer screen, continue with the File Open commands and specify the MEDIAC file.

After a few moments, the MEDIAC model will be loaded into your computer, and will display its command menu:

ENTER VIEW RUN PRINT QUIT

The MEDIAC commands are invoked by selecting the desired command and then pressing OK. Once you invoke a menu function a secondary menu appears or the selected feature is initiated. You can initiate another command function by simply selecting another option from the command menu.

Each function in the command menu invokes a predefined macro sequence which performs a series of operations. The purpose of each function is described below:

ENTER

Invoking "ENTER" is the typical starting point for MEDIAC. The "ENTER" command prompts you to enter new data into the worksheet model, which will replace the sample data that has already been entered. "ENTER" starts a series of prompts, beginning with your entry of an advertising media budget, as shown in Figure 9-4. After entering the budget, the macros will run for several seconds before the next step appears, which is a secondary menu:

TIME NEWSWEEK TV GUIDE LIFE BUSINESS WK CONTINUE

This menu is a prompt for any changes you wish to make in data for each of several predefined media vehicles. See Figure 9-5. If you wish to change data for any magazine, invoke that magazine and then enter all data for that media option. For each vehicle you select, you will be prompted for new data.

 

VIEW

To view screens one, two, and three, select the "VIEW" option. A secondary menu appears, permitting you to examine each of the sections of the spreadsheet, each showing either entered or calculated data for the magazines being considered in the media schedule:

1 2 3 MAIN

 

FIGURE 9-4
MEDIAC ENTRY SCREEN
                                                                                 
    A     B     C    D     E    F     G     H      I     J      K    L     M     
1   |                            MEDIAC TYPE MODEL      Media Efficiency:  |     
2   |INPUT MAXIMUM BUDGET:    $15,000                   K = (N)*(H)*(G)*(S)|     
3   |______________________________________________________________________|     
4   |   Media   |   N,s    |   H,j    |    G,sj    |    S,jt    |  K,sjt   |     
5   |  Option   |Population| Prob. of |% of Segment|Seasonality |  Media   |     
6   | (Vehicle) |of Segment| Exposure |In Audience |   Factor   |Efficiency|     
7   |-----------|----------|----------|------------|------------|----------|     
8   |LIFE       |   15,000 |      0.4 |        0.7 |        0.9 |    3,780 |     
9   |TIME       |   35,000 |      0.7 |        0.6 |        0.9 |   13,230 |     
10  |NEWSWEEK   |   30,000 |      0.6 |        0.4 |        0.9 |    6,480 |     
11  |TV GUIDE   |   10,000 |      0.7 |        0.8 |        0.9 |    5,040 |     
12  |BUSINESS WK|   20,000 |      0.5 |        0.5 |        0.9 |    4,500 |     
13  |AZ HIGHWAYS|   25,000 |      0.2 |        0.2 |        0.9 |      900 |     
14  |SCHOOL PAPE|    8,000 |      0.1 |        0.1 |        0.9 |       72 |     
15  |DAILY HERAL|    8,500 |      0.2 |        0.1 |        0.9 |      153 |     
16  |SPORTS ILL.|    9,500 |      0.4 |        0.1 |        0.9 |      342 |     
17  |FIELD&STREA|    9,000 |      0.3 |        0.1 |        0.9 |      243 |     
18  |-----------|----------|----------|------------|------------|----------|     
19  |        10 |  170,000 |          |            |            |   34,740 |     
20  |___________|__________|__________|____________|____________|__________|

Invoking the first page (1) shows population, readership, seasonality, and media efficiency. The second page (2) shows exposure values, minimum and maximum numbers of insertions, media efficiency, and exposures purchased. And the third page (3) shows the forecasts: sales per capita, sales response, cost per insertion, marginal return constants, and a composite index of media efficiency. See Figures 9-6, 9-7, and 9-8 for samples of these three screens.

RUN

Invoking this command runs the model using either the data which you have entered (or, if you have entered none, it uses the sample data). This is a large model, and running it will takes several minutes, depending on the speed of your PC, typically, and more if the budget is very large or insertions are highly constrained. The greater the number of insertions to be evaluated, the longer the model will take to run.

PRINT

Invoking "PRINT" takes you to a secondary menu like that found in "VIEW", and permits you to print out any of the three pages ("1", "2", or "3"). Be sure your printer has paper and is on-line.

 QUIT

Invoking this command quits the worksheet and returns to Excel spreadsheet, where you can explore the worksheet and its macros. If you wish to re-invoke MEDIAC at this point, type <ALT><M>. If you made changes to the model that you wish to save, you may save them using the Excel File Save command. However, rename the file you save to avoid overwriting the original worksheet file.

 

FIGURE 9-5
MEDIAC VEHICLE MODIFICATION SCREEN
 
    A     B     C    D     E    F     G     H      I     J      K    L     M     
1   |                            MEDIAC TYPE MODEL      Media Efficiency:  |     
2   |INPUT MAXIMUM BUDGET:    $15,000                   K = (N)*(H)*(G)*(S)|     
3   |______________________________________________________________________|     
4   |   Media   |   N,s    |   H,j    |    G,sj    |    S,jt    |  K,sjt   |     
5   |  Option   |Population| Prob. of |% of Segment|Seasonality |  Media   |     
6   | (Vehicle) |of Segment| Exposure |In Audience |   Factor   |Efficiency|     
7   |-----------|----------|----------|------------|------------|----------|     
8   |LIFE       |   15,000 |      0.4 |        0.7 |        0.9 |    3,780 |     
9   |TIME       |   35,000 |      0.7 |        0.6 |        0.9 |   13,230 |     
10  |NEWSWEEK   |   30,000 |      0.6 |        0.4 |        0.9 |    6,480 |     
11  |TV GUIDE   |   10,000 |      0.7 |        0.8 |        0.9 |    5,040 |     
12  |BUSINESS WK|   20,000 |      0.5 |        0.5 |        0.9 |    4,500 |     
13  |AZ HIGHWAYS|   25,000 |      0.2 |        0.2 |        0.9 |      900 |     
14  |SCHOOL PAPE|    8,000 |      0.1 |        0.1 |        0.9 |       72 |     
15  |DAILY HERAL|    8,500 |      0.2 |        0.1 |        0.9 |      153 |     
16  |SPORTS ILL.|    9,500 |      0.4 |        0.1 |        0.9 |      342 |     
17  |FIELD&STREA|    9,000 |      0.3 |        0.1 |        0.9 |      243 |     
18  |-----------|----------|----------|------------|------------|----------|     
19  |        10 |  170,000 |          |            |            |   34,740 |     
20  |___________|__________|__________|____________|____________|__________|     




FIGURE 9-6
MEDIAC SCREEN 1
 
    A     B     C    D     E    F     G     H      I     J      K    L     M     
1   |                            MEDIAC TYPE MODEL      Media Efficiency:  |     
2   |INPUT MAXIMUM BUDGET:    $15,000                   K = (N)*(H)*(G)*(S)|     
3   |______________________________________________________________________|     
4   |   Media   |   N,s    |   H,j    |    G,sj    |    S,jt    |  K,sjt   |     
5   |  Option   |Population| Prob. of |% of Segment|Seasonality |  Media   |     
6   | (Vehicle) |of Segment| Exposure |In Audience |   Factor   |Efficiency|     
7   |-----------|----------|----------|------------|------------|----------|     
8   |LIFE       |   15,000 |      0.4 |        0.7 |        0.9 |    3,780 |     
9   |TIME       |   35,000 |      0.7 |        0.6 |        0.9 |   13,230 |     
10  |NEWSWEEK   |   30,000 |      0.6 |        0.4 |        0.9 |    6,480 |     
11  |TV GUIDE   |   10,000 |      0.7 |        0.8 |        0.9 |    5,040 |     
12  |BUSINESS WK|   20,000 |      0.5 |        0.5 |        0.9 |    4,500 |     
13  |AZ HIGHWAYS|   25,000 |      0.2 |        0.2 |        0.9 |      900 |     
14  |SCHOOL PAPE|    8,000 |      0.1 |        0.1 |        0.9 |       72 |     
15  |DAILY HERAL|    8,500 |      0.2 |        0.1 |        0.9 |      153 |     
16  |SPORTS ILL.|    9,500 |      0.4 |        0.1 |        0.9 |      342 |     
17  |FIELD&STREA|    9,000 |      0.3 |        0.1 |        0.9 |      243 |     
18  |-----------|----------|----------|------------|------------|----------|     
19  |        10 |  170,000 |          |            |            |   34,740 |     
20  |___________|__________|__________|____________|____________|__________|     




FIGURE 9-7
MEDIAC SCREEN 2
 
    N      O      P     Q      R    S    T    U     V    W     X     Y     Z     
1   |                                                                      |     
2   |             Exposures  Purchased   Formula:  (E,j)*(X,jt)*(K,sjt)    |     
3   |______________________________________________________________________|     
4   |    Media    |    E,j     | Maximum | Average  |  K,sjt   |Exposures  |     
5   |   Option    |  Value of  |  Sales  |  Sales/  |  Media   |Purchased  |     
6   |  (Vehicle)  | Exposures  |Response |  Capita  |Efficiency|           |     
7   |-------------|------------|---------|----------|----------|-----------|     
8   |LIFE         |        0.5 | $75,000 |    $5.00 |    3,780 |         0 |     
9   |TIME         |        0.6 |$210,000 |    $6.00 |   13,230 |    15,876 |     
10  |NEWSWEEK     |        0.5 |$210,000 |    $7.00 |    6,480 |     6,480 |     
11  |TV GUIDE     |        0.6 | $90,000 |    $9.00 |    5,040 |     3,024 |     
12  |BUSINESS WK  |        0.5 | $40,000 |    $2.00 |    4,500 |         0 |     
13  |AZ HIGHWAYS  |        0.4 |$200,000 |    $8.00 |      900 |         0 |     
14  |SCHOOL PAPER |        0.2 | $32,000 |    $4.00 |       72 |         0 |     
15  |DAILY HERALD |        0.3 | $59,500 |    $7.00 |      153 |         0 |     
16  |SPORTS ILL.  |        0.5 | $28,500 |    $3.00 |      342 |         0 |     
17  |FIELD&STREAM |        0.4 | $27,000 |    $3.00 |      243 |         0 |     
18  |-------------|------------|---------|----------|----------|-----------|     
19  |   Totals    |            |$972,000 |    $5.72 |   34,740 |    25,380 |     
20  |_____________|____________|_________|__________|__________|___________| 



    
FIGURE 9-8
MEDIAC SCREEN "3"
 
    AA   AB   AC  AD  AE   AF    AG   AH   AI    AJ    AK AL  AM    AN     A     
1   |Exposure Value    Formula:  Exposures / $Per Insertion              1 |     
2   |Maximum Budget:     $15,000                                         0 |     
3   |__________________________________________________________          0 |     
4   |  Media  |Optimal| MAX X,jt |  Cost   |Model Cost |Margin|          0 |     
5   | Option  | # of  | Maximum  |   Per   |($/Insert)*|Return| Composite  |     
6   |(Vehicle)|Inserts|Insertions|Insertion|(# Inserts)|Const.|   Index    |     
7   |---------|-------|----------|---------|-----------|------|------------|     
8   |LIFE     |     0 |       20 |  $1,000 |        $0 | 0.90 |    2679071 |     
9   |TIME     |     2 |       15 |  $5,000 |   $10,000 | 0.90 |    1028877 |     
10  |NEWSWEEK |     2 |       10 |  $1,000 |    $2,000 | 0.90 |     887319 |     
11  |TV GUIDE |     1 |        6 |  $3,000 |    $3,000 | 0.90 |     622954 |     
12  |BUSINESS |     0 |       14 |  $7,000 |        $0 | 0.90 |     289285 |     
13  |AZ HIGHWA|     0 |       30 |  $2,000 |        $0 | 0.90 |     129600 |     
14  |SCHOOL PA|     0 |        1 |    $100 |        $0 | 0.90 |        664 |     
15  |DAILY HER|     0 |        0 |    $900 |        $0 | 0.90 |          0 |     
16  |SPORTS IL|     0 |        0 |    $600 |        $0 | 0.90 |          0 |     
17  |FIELD&STR|     0 |        0 |    $400 |        $0 | 0.90 |          0 |     
18  |---------|-----------------------------------------------|------------|     
19  | Totals  |     5 |       96 |         |   $15,000 |      |            |     
20  |_________|_______|__________|_________|___________|______|____________|

 

ADBUDG

Structure of the Model

Like MEDIAC, ADBUDG is one of Little's decision calculus models. Unlike models that require parameterization from marketplace data, most decision calculus models are parameterized out of the manager's experience. Even so, they are often capable of making much improved decisions over those of the unassisted decision-maker. Little's belief is that decision calculus models are also easy to understand (a noteworthy characteristic of ADBUDG), are resistant to giving bad answers, are easy to control, are adaptive to new information, and are complete on important issues.

ADBUDG is a model of sales response to advertising. Its inputs are essentially, managerial judgments about the effects of advertising, and an advertising budget. Its outputs are brand share, sales, and profits. Examining the effect of different ad budgets can help the manager choose a budget which best balances the budget with sales goals. The manager is asked to make four estimates:

1. The brand's share at the end of the period if advertising is reduced to zero.

2. The brand's share at the end of the period if advertising was at a saturation level.

3. The ad spending necessary to simply maintain current brand share throughout the period.

4. The brand share at the end of the period if advertising were increased by 50 percent (fifty) above the brand share maintenance level (3).

The relationships between these estimates are familiar, and are shown in Figures 9-9 and 9-10.

 

 

 

The ADBUDG model computes brand share as

(Nonadvertising Effect Index)*(Unadjusted Brand Share)

where the Unadjusted Brand Share (the function shown in Figure 9-10) is defined as

where,

min = minimum share with no advertising,

max = maximum share with saturation advertising,

d = advertising response constant,

a = brand advertising response exponent, and

adv = media and copy efficiency index.

Min and max are the manager-supplied data, and d (the advertising response function denominator constant for the brand) and a (the brand advertising response function exponent) are estimated from the data. (Adv is discussed below.) While the plot in Figure 9-3 shows an S-shaped curve, it can take other shapes. If a > 1, then the curve will be S-shaped, and if a is between 0 and 1 it will be concave. The value of a depends on the input data. That is,

where

So far, this discussion of ADBUDG has ignored any long-term effects. However, the model does assume that without any advertising, share will ultimately decay to a long-term minimum value (possibly zero). The one-period decay will be a constant exponential fraction of this. So, if "Persistence" p represents the fraction of the difference between current and long-term minimum share, then,

For period t,

Let us look now at the most important variable - advertising (adv). Marketing managers are concerned about ad spending as well as media and copy efficiency. Adv is defined to include all three. Media and copy efficiencies are represented by time-varying indices, with both having reference (or, average efficiency) values of 1.0. The "delivered" advertising effect for period t then, is,

 

Adv(t) = [media efficiency(t)] X [copy efficiency(t)] X [adv $(t)]

The manager can estimate the media and copy efficiencies but other ways, like media research and copy testing, are usually better.

"Product class sales" are defined in terms of a relationship between reference class sales and a product class sales index. So, for period t,

Product class sales(t) = [reference product class sales] X [product class sales index(t)]

Brand advertising and time lags might also influence product class sales. These are treated similarly to brand share.

A number of other factors affect share, including promotions, competition, distribution, price, product changes, and package changes. These factors are all treated in a simple way by inputting effectiveness indices for each factor (with 1.0 representing a reference value), the product of which represents a "composite non-advertising effects index", as illustrated in Table 9-1. Brand share is the product of this index and the share developed from the advertising response relationship:

TABLE 9-1
Composite Index of Non-advertising Effects

                                  Period
Index of Effect on Share     1     2     3     4   
  Promotions                1.00  1.10   .98  1.00
  Price                     1.00  1.00  1.00  1.00
  Package                   1.00  1.05  1.05  1.05
  Competitive Action        1.00   .98   .95  1.00
  Other                     1.00  1.00  1.00  1.00

  Composite Index           1.00  1.13  .978  1.05

Brand share is the product of this index and the share developed from the advertising response relationship:

Brand share(t) = [non-adv effects index(t)]*[unadj share(t)]

This completes the specification of the ADBUDG model. Its structure permits consideration of the response of brand share to advertising, copy and media effectiveness, product class seasonality and trends, share dynamics, product class response to advertising, and several non-advertising effects.

 

The ADBUDG Worksheet Model

The ADBUDG worksheet is composed of four sections.  Section one, the input section is located in cells A1 through C31, and contains the reference case and budget horizon conditions.  Section two, the indexing section, receives input from the user about changes in product class sales, non-advertising time effect for the period, maintenance advertising, copy effectiveness, and brand advertising for each of the budget periods selected.  Section three, the output table, reports for each period, the market share in percent, product and brand sales, the contribution before and after advertising, and the cumulative profit contribution present at the end of the analysis periods.  Section four, the computation and macro section is contained in the range P1 through AB100.

Running the ADBUDG Worksheet

Load Excel with a backup of the worksheet in the hard drive. When the blank worksheet appears on your computer screen, continue with the File Open command and specify the ADBUDG worksheet.

After a few moments, the model will be loaded into your computer, and will display its command menu:

INPUT NEW_RUN RE_RUN OUTPUT GRAPH PRINT QUIT

The ADBUDG commands are invoked by selecting the desired command and then pressing the OK button. Once you invoke a menu function a secondary menu appears or the selected feature is initiated. You can initiate another command function by simply selecting another option from the command menu.

Each function in the command menu invokes a predefined macro sequence which performs a series of operations. The purpose of each function is described below:

INPUT

"INPUT" is the default screen at the time ADBUDG is first loaded, and is the usual starting point for ADBUDG. When you are viewing other screens, this command returns you to the variable input table screen, to permit you to view the case conditions before (or after) running the model. See Figure 9-11.

NEW_RUN

The "NEW_RUN" command is a data entry module which clears the old values for the input variables by prompting you to enter new data, starting with a request for the number of periods you wish to forecast.

Except for media and copy efficiency indices, the requests for input are self-explanatory. Indices for media and copy efficiency reflect your perception of the effectiveness of your media plan and copy effectiveness. In the absence of information about them, or if you think that they are about equivalent to the product class average, enter a value of "1" for these variables. Enter higher or lower values to reflect higher or lower efficiencies, respectively. For example, if you felt your media buy was 20 percent more effective than the average in the product class, you would enter 1.2 as the media efficiency index. Similarly for copy efficiency.

"NEW_RUN" performs the data input function and runs the model using this data. Running the model with no changes in data is accomplished with the next step, "RE_RUN".

 

FIGURE 9-11
ADBUDG INPUT SCREEN
 
                             A                                 B        C       
1                     ADBUDG:  ADVERTISING  BUDGETING  MODEL                     
2   =====================================================================        
3   |                       Number of periods (Max 10) =             4  |        
4   |                                                                   |        
5   |                        REFERENCE CASE CONDITIONS                  |        
6   |                     Mkt share at start of period =         0.054  |        
7   |           Adv rate to maintain share ($M/period) =             1  |        
8   |              Mkt share at period end if adv is 0 =        0.0454  |        
9   |   Mkt share at period end if incr. to saturation =         0.063  |        
10  |      Mkt share at period end if adv increase 20% =        0.0554  |        
11  |                Mkt share in long run if adv is 0 =             0  |        
12  |                           Index media efficiency =             1  |        
13  |                         Index copy effectiveness =             1  |        
14  |              Contribution profit before adv exp. =          2.25  |        
15  |                              Average brand price =           8.6  |        
16  |                     Mkt share in previous period =         0.055  |        
17  |            Product sales rate at start of period =            22  |        
18  |               Average price for product category =         $8.60  |        
19  |                                                                   |        
20  |MULTI-PERIOD BUDGET HORIZON CONDITIONS   (ENTER 1 IF YES, 0 IF NO) |        

 

RE_RUN

Invoking this command runs (or re-runs) the ADBUDG model, using the data already entered (which can be reviewed in the "INPUT" screen). Period-by-period output will be calculated and displayed. Given the large number of calculations necessary for this model, computation time may take a minute or two.

The output takes the form of forecasts, given your input data (or the default sample data conditions if you have not entered new data), for unit market share, product category and brand sales (units and dollars), profit contributions, and advertising coefficient (slope). Positive slope values indicate positive cumulative net advertising effects.

VIEW

Invoking "VIEW" simply redisplays the output table created by either of the "RUN" commands.

GRAPH

This command will display a graph of the advertising response functions for brand advertising dollars, brand advertising units, and the contribution after advertising. See Figure 9-12.

 

 

PRINT

Invoking "PRINT" will display a secondary menu:

INPUT RESULTS QUIT

Selecting "INPUT" will print the input "VIEW" screen (be sure your printer is loaded with paper and on-line). "RESULTS" will print the results table, and "QUIT" returns you to the main command menu.

QUIT

Invoking this command quits the ADBUDG program, returns control to Excel, and permits you to explore the worksheet and its macros. Any time you want to re-invoke the ADBUDG menu, just type <ALT><M>.

 

Conclusions

This chapter has reviewed modeling approaches useful for advertising. Advertising is probably the most qualitative of any marketing activity and, for the most part, efforts to quantify the development of creative advertising appeals have not been a great success. However, quantitative approaches can provide valid input information to copywriters and art directors by giving precise guidance about the types of product features, appeals, and advertising formats which will improve the effectiveness of the advertising. And quantitative measurement approaches are routinely used to assess the audience impact of both rough and finished advertising executions.

While advertising -- particularly in its most visible aspect of designing message strategy -- is largely a qualitative art, some aspects of advertising are highly quantifiable. Media selection -- which can be a tremendously complex analytical task -- can be beautifully adapted to quantitative modeling, as we have illustrated with our adaptation of the MEDIAC model. And advertising budgeting is, by nature, a quantitative exercise which can be greatly assisted with computer modeling, as we have shown with the ADBUDG model.

In these and other advertising areas, nearly all modeling efforts are still relatively naive. Advertising models, and especially media models, need more attention to competition, better behavioral inputs about consumers, should be able to select from several copy approaches, and need to include media discounts. This is a fruitful area in which much work has been done, but much more remains to be done.